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you:
hi
you:
u there?
Prabhat:
Thank you for contacting Origin Help. My name is Prabhat. How may I assist you today?
you:
I brought Battlefield3 limited edition in HONG KONG, Im a big fan of BF, u know , from BF1942...I was very excited about the game at first...but
you:
but when i opened it, seems something lost????
you:
the dog tag pack...
you:
camos pack...
you:
those things....
you:
but my canadian friends got those things ...
you:
I was confused...we are all the authorized users...pay the same price...
you:
why i didn't get those packs....
you:
i feel unfair....
Prabhat:
May I know the retailer from where you purchased the BF3 limited edition?
you:
my GF brought it for me in HONGKONG...
you:
need I provide the CD-KEY to u?
Prabhat:
No.
Prabhat:
I would request you to contact back the retailer for further assistance in this matter.
you:
no...it is nothing to do with the retailer...EA never put these packs in the case
you:
all my Chinses friends who brought the game from HONGKONG have the same problem
you:
but at the same price, few brought from the US and Canada have these special packs
you:
is that a discrimination?
Prabhat:
There is no discrimination. The promotional offers are retailer specific.
Prabhat:
You need to contact back the retailer for further assistance.
Prabhat:
I am sorry to disappoint you in this matter.
Prabhat:
As a support staff we do have our limitations and I believe you understand.
Prabhat:
Is there anything else I can help you with at the moment?
you:
but EA promised we will get those packs when advertising...
you:
I think u misunderstood about it....it is nothing to do with the retailer
you:
EA never provide those packs to us
you:
to HONGKONG and Chinese mainland players
you:
none of my friends who brought from HONGKONG got those packs
you:
the packs that EA promised...
you:
so am asking if u could help me about that
you:
so im asking if u could help me about that
Prabhat:
I am sorry but there is nothing much we can do to help you in this matter.
you:
wth.....
you:
alright so u mean EA commercials misguided us
Prabhat:
Please contact the retailer for further assistance in this case.
you:
retailer said they dont receive those packs too
Prabhat:
If you have any other concern in future, please feel free to contact us bacl.
Prabhat:
Please allow me few minutes while I can have a word with my supervisor regarding the issue.
you:
said everything EA provided are in the box
Prabhat:
This may take some time.
you:
cool
you:
OK I got those things: a box with 2 CDs, commercials about BACK TO KARKAND,GUN CLUB and Origin, a install guider with CDKEY....nothing more
you:
No dog tag pack, no camos pack, no warfare pack
Prabhat:
Okay.
Prabhat:
Please wait.
you:
alright
Prabhat:
Thank you for waiting.
you:
yeah?
Prabhat:
I had a word with my supervisor and would only be able to provide you the code for Physical warfare as a token of goodwill.
you:
appreciate
Prabhat:
Thanks.
Prabhat:
I believe the platform for the game is PC, correct?
you:
ya sure
Prabhat:
May I know the EA account e-mail address?
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雷达卡
发表于 2011-10-31 21:36:14
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